Emergency Services

Ryan Manz, Emergency Management Coordinator

1228 Washington Avenue
Bay City, Michigan 48708
Voice: (989) 895-4112
Fax: (989) 892-3744

We would like to introduce the new and improved BAY Alerts emergency notification system for Bay County residents, powered by RAVE Mobile Safety. Bay County has re-implemented an emergency mass notification system that will be used to contact County residents and businesses via phone messages, text messages and/ore-mail messages in case of emergency. The system, called BAY Alerts, will be used by Bay County 9-1-1 to notify residents of emergencies or critical situations and provide information regarding necessary actions, such as evacuation and shelter-in-place.  The system utilizes the telephone companies’911 database and is able to contact land-line telephone numbers, whether listed or unlisted.  If the call is picked up by an answering machine or voicemail, BAY Alerts will leave a recorded message.  If the number called is busy or does not answer, the system will redial the number in an attempt to deliver the message.  The system is also TTY/TDD compatible.


While the majority of previous users of the BAY Alerts system have been loaded into the new system, there are several NEW FEATURES that will require users to register with the system. Land-line numbers are automatically included in the system, and landline only users can be notified, via a voice message, of any major emergency in the County.  All cellular, voice over IP, landline numbers and email addresses that you would like to be notified at can be registered within your BAY Alerts profile when you register.


If you have already registered with the NEW BAY Alerts system you may log in to your profile here:

For questions regarding the new BAY Alerts system go to our Frequently Asked Questions page here: FAQs

For information regarding the new BAY Alerts features go here: NEW FEATURES